Customer: DCV Precision Ltd
Location: Aldershot, Hants
Industries: All Sectors
Contact: Andy White, Managing Director
DCV’s Managing Director has already recommended Fitfactory to other companies due to its ability to increase efficiency and speed up processes.
DCV Precision Engineering has been supplying precision engineering solutions for 40 years. Based in Aldershot, it employs 12 people
They provide a complete precision engineering solution, from prototype to production as well as a network of local businesses, including grinding, heat treatment, welding, fabrication and metal finishing. That enables them to offer a diverse and comprehensive service to a range of sectors including: Aerospace, Undersea Exploration, Oil Exploration, Geophysical Equipment, Formula One and Waste Management Equipment customers.
They have an approximate turnover of over £1 million per annum.
Before Fitfactory, DCV ran their business on a basic Excel system which involved a high degree of manual management and did not necessarily deliver the standards needed to help the company grow.
Andy White, Managing Director said, “We met the Fitfactory team at an engineering show and asked them to visit us to discuss their software applications further.”
When Fitfactory met with DCV at their offices, the management team there quickly realised that the Fitfactory system was exactly what the company needed. They decided that to work with Fitfactory would be a major step forward.
Andy White was extremely pleased with all aspects of the installation processes. His comments on the installation, training and go-live processes are all extremely positive, “I was especially delighted with the detailed in-house two day training and their supportive and rapid response to all of our queries and questions. I felt that there was always someone there and that they care deeply about their customers needs.”
Andy is a huge fan of Fitfactory because their systems have helped the company to grow, something which would not have been possible without them.
Andy stated, “Fitfactory’s software has sped up many aspects of our business processes, increasing efficiency. Information is now all in the right place and I am delighted with the outcome. I have already recommended Fitfactory to other companies.”