Starting 2025 with More Support, Smarter Monitoring & Team Milestones
A new year brings new opportunities, and at Fitfactory, we’re starting 2025 with exciting updates to enhance your experience. From extended support hours to customisable machine monitoring layouts, we’re committed to helping you work smarter and more efficiently. Plus, we’re celebrating the incredible people who make our team stronger every day.
More Support When You Need It
How much more could you achieve with an extra hour every workday?
It may not seem like much at first, but over a year, that’s over 240 extra hours, and we’re giving them to you for free.
Fitfactory customers now benefit from extended support hours, running 8AM to 5PM, Monday to Friday. That’s an extra hour every day to get the help and guidance you need, at no additional cost.
Why? Because we believe in maximising value, not just through our software, but in the service and support that keeps your business running smoothly.
And we’re not stopping here! Your feedback is at the heart of what we do, so keep an eye out for upcoming updates where you’ll have the chance to help shape the next improvements to Fitfactory support.
MES Machine Monitoring – Custom Shopfloor Layouts
Your shopfloor. Your way.
We’re bringing customisable shopfloor layouts to our MES Machine Monitoring module, allowing you to digitally map out your workspace for a clearer, more efficient view of operations.
No more scrolling through lists or physically checking workstations, see exactly what’s running and where, in real-time.
Key Features:
✔ Build your shopfloor layout – Create a digital version of your workspace that matches your real-world setup.
✔ Live workstation status updates – Instantly see which workstations are operational, idle, or offline.
✔ Quick identification – Label workspaces and workstations for easier navigation.
This update gives full visibility of your shopfloor at a glance, helping reduce downtime and improve response times. And this is just the beginning, future integrations will make it even more powerful.
Join Us for the Fitfactory Customer Webinar – Coming This March!
We’re kicking off 2025 with an exclusive Fitfactory Customer Webinar in March, designed to help you get even more from your Fitfactory systems.
This is your chance to gain valuable insights, discover new ways to optimise your workflow, and connect with the Fitfactory team. More details, including the date and registration link, will be shared soon, watch this space!
Team Highlights – Celebrations & Milestones
Happy Birthday, Jake Phillips!
A big birthday shoutout to Jake Phillips, our Junior Support Technician! Even early in his career, Jake has shown an impressive ability to handle the fast-paced demands of customer support, making sure everything runs smoothly day to day.
His technical skills, problem-solving mindset, and dedication to our customers make him a valued part of Fitfactory. Have a brilliant day, Jake, here’s to another year of smashing it!
Celebrating Lynn Brown’s 2-Year Anniversary
This month marks two years since Lynn Brown joined Fitfactory as our Accounts Assistant, and what a difference she’s made!
Lynn has played a crucial role in keeping everything running behind the scenes, supporting our team and ensuring our accounts stay in top shape.
Thanks for all your hard work over the past two years, Lynn, we appreciate everything you do!
That’s it for this month’s updates! Keep an eye on our channels for more news, features, and customer insights.